Last Revision Date: June 1, 2016
Who it applies to:
This privacy policy applies to www.solartoolspro.com and the Solar Tools PRO web based service owned and operated by Solar Tools PRO. This privacy policy describes how Solar Tools PRO collects and uses the personal information you provide on our web site: www.solartoolspro.com and through our services. It also describes the choices you have regarding our use of your personal information and how you can access and update this information. The use of information collected through our service shall be limited to the purpose of providing the service for which the Client has engaged Solar Tools PRO.
What you should know:
- All of your data remains private and confidential. The security of your personal information is important to us. When you enter sensitive information (such as a credit card information,) you do so through PayPal directly. This provides an added level of security that we feel is important to our customers.
- Solar Tools PRO uses collected information for purposes such as processing and fulfilling your order, billing, service improvement, research, and other general purposes.
- When you register with Solar Tools PRO, information is needed such as your name, company name, business address, telephone number and email address. A billing address and credit card information is also required.
- Solar Tools PRO will not make collected information available to any other parties except as provided in this Privacy Policy. We will not sell, rent, exchange or share your personal information with any third-parties without prior granted permission from you.
- Solar Tools PRO will share the collected information in order to respond to investigation, court orders, legal process, or to investigate, prevent or take action regarding illegal activities, suspected fraud, or situations involving potential threats to the physical safety of any person, violations of Solar Tools PRO’s terms of service, or as otherwise required by law.
- In the event Solar Tools PRO is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
- We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, however, is 100% secure. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, please contact us.
- Solar Tools PRO and its representatives will never request your account credentials. You should never share your Solar Tools PRO account information with anyone else, including your username and password. We recommend that you use a unique password for your Solar Tools PRO account that is not associated with other websites. You should verify your Solar Tools PRO account regularly to ensure that your personal information has not been tampered with or altered. Any suspicious activity on your account, including automated messages or calls from parties you cannot identify, should be reported to your site administrator.
- Solar Tools PRO will send a welcome email, and email account holders for billing purposes. At times, Solar Tools PRO will send service-related announcements. You cannot opt out of service related emails as this is part of your service. If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in each email.
- If your personal information changes, you may correct, update, amend, or delete/remove it by making the change on our account information page. If you no longer desire our service, you may deactivate it by contacting us by email at the contact information listed below. We will respond to your cancellation request within 30 days. We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
- Solar Tools PRO uses “cookies” to store session information. A cookie is a small amount of data, which often includes an anonymous unique identifier, which is sent to your browser from a website’s computers and stored on your computer’s hard drive. We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. We use Session Cookies to track your Login status. This cookie is only ever transmitted over HTTPS. A persistent cookie remains on your hard drive for an extended period of time. We use Persistent Cookies to determine from where you were referred to our site, as well as the last user ID that you logged in as. Solar Tools PRO may set and access Solar Tools PRO cookies on your computer; cookies are required to use the Solar Tools PRO service. You can remove persistent cookies by following directions provided in your Internet browser’s “help” directory. The use of cookies by our partners and affiliates is not covered by our privacy policy. We do not have access or control over these cookies. Our partners and affiliates use session ID and persistent cookies to better gauge our customer’s interest in our products.
- As is true of most web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We link this automatically-collected data to personally identifiable information. IP addresses are tied to personally identifiable information to better gauge our customers’ needs and provide specific information to best serve them.
- Our Site includes links to other Web sites whose privacy practices may differ from those of Solar Tools PRO. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Web site you visit.
- We partner with a third party ad network to manage our advertising on other sites. Our ad network partner uses cookies and Web beacons to collect non-personally identifiable information about your activities on this and other Web sites to provide you targeted advertising based upon your interests. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by visiting preferences-mgr.truste.com. We use Google AdSense to publish ads on this site. When you view or click on an ad, a cookie will be set to help better provide advertisements that may be of interest to you on this and other Web sites. You may opt-out of the use of this cookie by visiting Google’s Advertising and Privacy page: www.google.com/privacy_ads.html.
- We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us and your request will be honored.
- Our Web site includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.
- Solar Tools PRO may update this Privacy Policy, and will notify account holders of significant changes in the way we treat any personal information by sending a notice to the primary email address specified in your Solar Tools PRO account. We may also place a prominent notice on our site. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
For questions related to this Privacy Policy, contact us at support@solartoolspro.com